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We use cookies for нажмите чтобы увидеть больше, personalization, and ads. ZoomInfo has a consumer rating of 1 star from 61 reviews indicating that most customers are generally dissatisfied with their purchases.

Consumers complaining about ZoomInfo most frequently mention customer service and free trial problems. ZoomInfo ranks 43rd among Recruiting sites. This company does not typically respond to reviews. Most of the zoominfo on their site if made up or just inaccurate. They waste time for legit business people who are trying cokpany make a living finding the right people to contact and help solve challenges.

As a salesperson I know its frustrating to hear from 40 people a day but its worse when ZoomInfo has you calling the wrong people forcing them to take 40 calls a day. They are terrible for sales and I am thinking only trash companies use them. Totally useless, there’s a company with a similar name in another country and they’ve listed a bunch of employees as being under my company with email addresses that are just assumed to be under my domain.

Took a month to hear back from them, then zoomifo said they would fix it right away, it’s 2 weeks later and there’s another fake employee there. I’m sure these are owrk some guys with a server in their basement somewhere! We’re a small firm that thought ZoomInfo could let us grow and cast a wider net. After one year of using ZoomInfo, we can attribute maybe one client to it.

Why are the rates so low? I’m guessing companies listed on ZoomInfo are either flooded with emails I mean, all ZoomInfo subscribers emailing the same people. We tried pleading with them to let us out of the contract, but they were adamant that this is impossible, even ia we explained that the pandemic basically has almost bankrupted us wodk we xoominfo cannot gor them.

Right now we have another year to pay, we’ll try pleading with is zoominfo a good company to work for – is zoominfo a good company to work for: another time but I doubt we can solve anything. Seems borderline unethical, but definitely not a customer-friendly organization. Tip for consumers: Be very careful before signing their contract. They also close any opportunity to opt out of auto renewal months ahead of the subscription expiration date.

Products used: ZoomInfo sales intelligence platform. Their product did not generate any new customers; we were not interested in renewing.

I was asked by my boss to look into this organization, so I expressed interest on their site. I was then called times a day, often 3 times in a row, and emailed twice a day. On the 4th day I answered a call and asked not to be contacted over the phone again. I was still contacted repeatedly. I’m currently blocking every number of theirs I can find. I was planning to use Zoominfo’s service, but their sales tactics have sent me away.

I will look for one of their competitors in order comlany not support this kind of harassment. I don’t know who that works on, but it will not work on me. Tip is zoominfo a good company to work for – is zoominfo a good company to work for: consumers: Don’t support this business. ZoomInfo’s contract is nothing short of predatory and contains a auto-renewal two-months before the term ends.

We made the mistake to call the rep and say we didn’t wish to renew but we were told that wasn’t good enough by a written collection later 3 months later. Had to be in writing yep it did say that. We paid in advance for a year and stopped using the system early because the data was not useful to zomoinfo.

We serve homeless shelters with donated dollars and now we’re fof: thousands of dollars to these people and their lawyers and collectors. Imagine telling these shelters your contribution won’t be coming this month.

Don’t get involved with these people. This is not a is zoominfo a good company to work for – is zoominfo a good company to work for: but a money scheme of a company. I learn my fog lesson with them and so help me God! They overcharged me and even though i asked them numerous times to cancel the contract they refused to do so and wanted me to pay just two hours after asking them to cancel.

Then they promised I would pay in installments but contract force i had to pay in full. Worse of all i gkod not want to renew contract and in the system shows auto renew. And sent the amount to collections forcing that i have to pay for a service i have never used. Products used: they did not have all that they promised to have. Found my company information on their web site but there was a CEO whom I have never heard of listed to god company. Looks like a site for people or wanabes to try an puff themselves zoo,info.

Tried to contact this web site, they sent zoomihfo link for support that dose not work. A human did answer the is zoominfo a good company to work for – is zoominfo a good company to work for: and send a link that also does not work.

I am a small business owner and was engaged by a sales person from Zoominfo, she appears sincere and nice and understand what I needed, she pitched the system and then negotiated a contract that appeared to later when I found out was not what I wanted and it was expensive.

As I was passed on by another colleague, he was really rude and did not listen to what I wanted but let me signed another contract which was more expensive. Then they scheduled an IT person who was rude and only gave me 15 minutes waiting time I was late but he could have waited to consult me as there was a time differencehe never followed up. After 6months, the asked their Lawyers to threatened me to pay for the 2 years contract. These people remove your listing than put it back up three months later.

And you have to have access to your old email address at work to ask to have it removed Thel zominfo defraud their clients by willingly selling outdated or incorrect information and claiming it is new. Stay away from this company. They are extremely high pressure, rude, and just overall a poor product.

A client contacted me today about misinformation posted on Zoom Info. About my company. Derogatory remarks about both the principals and fabricated financials that we have no idea about where this information could of been derived, Obviously fabricated.

You may ask yourself why this is the only review zookinfo to show all negative fompany — spend 15 minutes checking Zoominfo’s reviews on G2 and it’s clear they are paying for zoomino of fake reviews, if not generating via bot. Image attached Compant can also tell the reviews are fake by: the same repeated phrases over and why did link change, inaccurate info several reviews нажмите чтобы узнать больше call it Zoomthe poor and broken english time and time again, and the fact that almost EVERY positive review has a source of “invitation by the seller.

They all give it 1-star. This is an elaborate scheme by Zoominfo to hide the legitimate 1-star reviews. This company is so fraudulent and a total scam. It’s illegal to pay for or dor: fake reviews to mislead consumers. Props to sitejabber for apparently having way more stringent go to screen out fake reviews. We should all report them to the FTC.

I signed up for a free trial. Didn’t get a free trial. I got called by a dude who wanted us set aside zoomihfo minutes for a videoconference meeting. I agreed to it as I was curious about ZoomInfo.

Well, between then and the time of the appointment, I looked them up. No thanks. So I emailed to let them know I was canceling the meeting. The guy called me from a spoofed number that matched my cell’s area code. Not a ZoomInfo corporate number mind you, a zominfo number close to my cell. I usually regard those as spam, so I sent it to voicemail. Asked tp rescheduling. I said, “So you call someone who’s business you want from a spoofed number?

Thanks but no thanks. Haven’t heard from them since. But given the reviews here, I am guessing I might be harassed throughout the week. Not professional. He also had no idea what my position was at a hotel Corporate Travel Sales Manager but insists that thousands of hotels use them. If plenty of hotels use you it’s mainly for leads of corporate travelers to try and secure business.

He didn’t even bother to show me how the platform worked and instead ended the call abruptly saying let’s not waste anyones time. Horrible sales and customer service. Quite a joke. Zooming gathers incorrect information on business revenue, business addresses, employee names, and more.

It is all wrong. They god a complete joke and should be shut down. It should be illegal to do that they do. Someone needs to lock them up. I made the mistake of signing up for a free trial. Don’t do it! They zoominto you on the phone constantly.

Call after zokminfo from different numbers.

 
 

– ZoomInfo Reviews – 61 Reviews of | Sitejabber

 

Commentaires : It has been a great product for us – that has helped us in getting leads and carrying out lead nurturing campaigns. The chrome extension helps us reveal the main prospects we should be focusing on whenever we visit a website. They are very easy to use, the user interface is nice. It is easy to get the data based on different personas and contact the leads.

The buyer intent feature have been the best one for us as it helps us locate the ones which are interested in buying our products – Helping us to set our prospect priorities. Commentaires : Overall I like ZoomInfo.

I selected them because of prior experience and its brand recognition. That being said, while they offer a lot of capabilities and products, specializing in one area is just not their M. Because of that, competitors who focus on providing one service i.

They are the essence of “comfortable,” which may or may not be the most important factor when deciding on your overall tech stack. The continual acquisitions to improve their product and company.

The accuracy of their contact data is pretty good. Their company data is really good. Integration with Salesforce is pretty straightforward. Lots of features and capabilities to choose from. Customer support takes a long time. Their contact data is not always up to date especially with linkedin. Enrichment feature has been failing recently. Receive real-time streaming buyer intent signals to be the first company to contact the lead and win their business. I don’t know what I would do without Zoom.

This came up at our company conference. A necessity for remote work. Zero qualms. I used to experience some issues with recordings, but they seemed to have fixed that as I haven’t experienced that in months now.

Commentaires : we are very happy with this software and this is a key platform for our outbound. AI et Lusha. If ZoomInfo can’t find it, I don’t think it exists. Commentaires : Overall it has been helpful as a sales rep that is looking for leads and info about the contacts. The information needs to be better though.

Linkedin has helped more in some cases. I like that the software is easy to use and manage contacts. Its set up is nice and the advanced search tools are nice. It overall has been a pleasant experience. The chrome extension has also been helpful in my hunt for new clients. I dislike that the information is outdated. Its a good starting point but I wish they would scrub the lists better or at least allow users to suggest adding contacts etc.

Commentaires : The primary business challenge being solved is around uncovering new business logos to promote our services. The platform has also assisted in cleaning the data we already have in Salesforce.

The platform has been a major contributor to developing new prospects that fit our ICP guidelines, including revenue, employee count, and technology infrastructure. It has also assisted me in collecting as much information for prospecting new contacts within an organization. Integrating with Salesforce was incredibly straight forward, and I personally like the chrome extension. It allows me to look up a contact in Zoom without having to leave a LinkedIn profile.

One of the key issues I have noticed is the level of accuracy with the data shared on a particular contact. In many cases, the contact would no longer be with an organization associated with ZoomInfo. There have been instances where the contact may have left the company more than a year ago, and ZoomInfo still doesn’t have the updated information.

The level of detail in the data is incredible, but it’s less accurate than what I remember when I first started using the platform. Commentaires : Zoominfo has been an incredible resource. I have implemented at 3 different sales departments and will continue to require it as part of my sales tool set. I was surprised to find that in outing previous contact databases for Zoominfo, the company was paying about the same, if not more, for databases of half the size and little-to-no direct contact info.

The accuracy of the data. Zoominfo has more direct dials, including cell phone numbers and desk extensions, than any contact database on the market.

Zoominfo has very detailed data across all firmographics, but their employee count for small businesses between employees is often inaccurate. For instance, in populating a list of companies with 10 or more employees, a lot of those person companies may only have one or two Not a big deal, in considering their accuracy for companies with over 20 employees and all the other pros. It use to be a ‘steal’, but the pricing has continued to increase since Discoverorg purchased it.

Still a very reasonable price for it’s value, but it is becoming frustrating as the costs continue to increase significantly. Commentaires : It was great before DiscoverOrg bought them and is surely improving by the day with DiscoverOrg.

It is way more accurate than the data offered by other providers. One other tool that helps to narrow down the list of contacts in a larger organization, is to search with filter to find only recently verified contacts.

The only other criticism is that unless you pay for a large number of “points” contact that you can download in bulk you are relegated to copy and paste at the individual level. Commentaires : I have been a user for over 6 years and I love the tool.

Their customer support is always responsive – although I have rarely ever needed them because the software is very intuitive and always is working just as expected. The quality of data is top notch. I have used many different sources of marketing data – even worked for 2 of the big players – and the data at ZoomInfo is among the top in quality for B2B.

Their software is extremely easy to use, even with the recent update a couple years ago. I have implemented this solution at new companies I have joined and it is always received as a high-value software that continuously is renewed year over year.

There’s not many cons about this software. This is being really nit-picky but So it is a bit time consuming. If ZoomInfo can find a way to allow you to add custom fields to the data before instantly integrating into CRMs, that would save a lot of time.

The data quality is top in the industry and continually improving and expanding. Commentaires : When I joined Mygo Consulting last year, there was no easy way to get a large number of qualified leads and their contact information, so getting ZoomInfo solved that very quickly.

It is easy to get the data based on different personas and contact the leads. The buyer intent feature have been the best one for us as it helps us locate the ones which are interested in buying our products – Helping us to set our prospect priorities. Reviews of zoominfo made us choose the product but unfortunately we are not completely satisfied as our email health reputation is in danger due to high bounces. Overall I like ZoomInfo. I selected them because of prior experience and its brand recognition.

That being said, while they offer a lot of capabilities and products, specializing in one area is just not their M. Because of that, competitors who focus on providing one service i. They are the essence of “comfortable,” which may or may not be the most important factor when deciding on your overall tech stack. The continual acquisitions to improve their product and company.

The accuracy of their contact data is pretty good. Their company data is really good. Integration with Salesforce is pretty straightforward. Lots of features and capabilities to choose from. Customer support takes a long time. Their contact data is not always up to date especially with linkedin. Enrichment feature has been failing recently. They included other products which we were also in the market for Industry: Financial Services.

ZoomInfo allows endless, accurate, quality prospecting for the sales process. It is frequently updated, kept sharp, and easy to use. I like the additional browser extension which allows you to search for contacts real time on whatever internet page you are on. Sometimes it slows down my computer. Sometimes contacts and company pages are outdated and inaccurate.

Luckily, you can submit a ticket for internal review to check on the status of a contact and see up to date information. Industry: Marketing and Advertising. Receive real-time streaming buyer intent signals to be the first company to contact the lead and win their business.

Industry: Information Technology and Services. Zoominfo has been an incredible resource. I have implemented at 3 different sales departments and will continue to require it as part of my sales tool set. I was surprised to find that in outing previous contact databases for Zoominfo, the company was paying about the same, if not more, for databases of half the size and little-to-no direct contact info.

The accuracy of the data. Zoominfo has more direct dials, including cell phone numbers and desk extensions, than any contact database on the market. Zoominfo has very detailed data across all firmographics, but their employee count for small businesses between employees is often inaccurate.

For instance, in populating a list of companies with 10 or more employees, a lot of those person companies may only have one or two Not a big deal, in considering their accuracy for companies with over 20 employees and all the other pros.

It use to be a ‘steal’, but the pricing has continued to increase since Discoverorg purchased it. Still a very reasonable price for it’s value, but it is becoming frustrating as the costs continue to increase significantly. Rainking does not have the same depth for contacts.

It has extensive contacts within IT departments and identifies c-level contacts at a lot of companies, but not nearly as extensive of a database. Worth considering if only targeting IT professions.

Has the same comparable level of direct contact info and a cool feature for viewing department diagrams for hierarchy of employees. For reasons stated above. Zoominfo has far greater direct contact info. Insideview is comparable for emails although not as accurate , but can not be compared for direct phone numbers they mainly only provide company phone.

I don’t know what I would do without Zoom. This came up at our company conference. A necessity for remote work. Zero qualms. I used to experience some issues with recordings, but they seemed to have fixed that as I haven’t experienced that in months now.

If ZoomInfo can’t find it, I don’t think it exists. Apollo doesn’t give you as many credits and I found most of the information they gave wasn’t accurate. Overall it has been helpful as a sales rep that is looking for leads and info about the contacts.

The information needs to be better though. Linkedin has helped more in some cases. I like that the software is easy to use and manage contacts. Its set up is nice and the advanced search tools are nice. It overall has been a pleasant experience.

The chrome extension has also been helpful in my hunt for new clients. I dislike that the information is outdated. Its a good starting point but I wish they would scrub the lists better or at least allow users to suggest adding contacts etc. ZoomInfo has the largest database of companies, contacts in the USA, it helps our sales team, who are working with the US, to get relevant contact information and most importantly, the tool helps us to get direct dials.

Software is very easy to use, it integrates with all of the most popular sales technology tools like Salesforce, Linkedin, Outreach and etc. The best thing about Zoominfo is their largest database of companies, contacts in the United States. Like with all similar tools, sometimes data is inaccurate, outdated or there is no data at all.

Moreover, their support is very slow and not very helpful. Moreover, the data quality in Europe is poor, we need to use another tool Congism for Europe. Hello, Thank you for your review and feedback on ZoomInfo. We always like to hear from our customers and we value what you have to say. There is some things we would love to share with you as well about our data.

Our platform employs automated machine learning to constantly scan corporate websites, news articles, SEC filings, job postings and other sources for information along with our massive growing network of voluntary contributors to update information about companies and contacts.

The contacts and companies are updated as soon we get new information that can be validated for accuracy. We are continuously working on improving our product everyday to better fit the needs of our customers, like yourself.

We always love the chance for customers to speak with our Product team. If you’re interested, please email: colbie. The database of contacts is huge.

Some are out of date, but there’s usually someone you can find that fits the profile. Can’t login regularly. I have to reset my password almost every single time.

And even that doesn’t work sometimes and I have to contact customer service. They also have a shady sales process which forces you to cancel your subscription months before it’s actually over otherwise you have to pay for another year.

Not surprising that they have to trap people into giving them money given how terrible their product infrastructure is. Hi Michael, We are very sorry to hear about your negative experience with us. We take this very seriously and would like the chance to speak with you further to see how we can amend this situation.

Could you please email me at colbie. Looking forward to connecting with you. It was great before DiscoverOrg bought them and is surely improving by the day with DiscoverOrg. It is way more accurate than the data offered by other providers. One other tool that helps to narrow down the list of contacts in a larger organization, is to search with filter to find only recently verified contacts.

The only other criticism is that unless you pay for a large number of “points” contact that you can download in bulk you are relegated to copy and paste at the individual level. It was many yeas ago, in fairness to InsideView, but Zoom was far superior in every way. I used Inside view once when I discovered it and subscribed, and a few years later I inherited it when I made a career move.

I have been a user for over 6 years and I love the tool. Their customer support is always responsive – although I have rarely ever needed them because the software is very intuitive and always is working just as expected.

The quality of data is top notch. I have used many different sources of marketing data – even worked for 2 of the big players – and the data at ZoomInfo is among the top in quality for B2B. Their software is extremely easy to use, even with the recent update a couple years ago. I have implemented this solution at new companies I have joined and it is always received as a high-value software that continuously is renewed year over year.

There’s not many cons about this software. This is being really nit-picky but So it is a bit time consuming. If ZoomInfo can find a way to allow you to add custom fields to the data before instantly integrating into CRMs, that would save a lot of time. The value is incredible.

The data quality is top in the industry and continually improving and expanding. When I joined Mygo Consulting last year, there was no easy way to get a large number of qualified leads and their contact information, so getting ZoomInfo solved that very quickly.

And Websights solved the issue of identifying visitors to our website. Overall, I have been very satisfied with their platform. There are several features in ZoomInfo that are important to me. The first is the ability to tailor lead lists for email and prospecting campaigns. The next features that I use on a daily basis are Websights and Opportunity Scoops. Websights tells me what companies visited our website, and I recently added Hotjar to show me their activity while they visited.

That gives me the ability to reach out with a very targeted message based on where they went. The opportunity scoops gives me leads that our sales team can get in touch with and talk about how we can help with the upcoming projects that are listed.

Two things that I have discussed in the past that I would like to see improved are the technology stacks that ZoomInfo reports in each company. There has been a higher amount of inaccuracy than I used to see.

I have contacted them many times and request they delete my personal cell phone and email info. But got no response at all! Zoominfo go to hell! Recently talked to one of their sales reps closer.

I felt like I was dealing with a car salesman or timeshare closer 25 years ago. He bad mouthed their competition and tried to get me to commit to 15 k on the spot. Historically companies with this old style sales approach are trying to cover up flawed products or services. The salesman was probably a proud graduate of Trump University. Have not heard from Zoominfo in over a year and now they are threatening me with collections and auto renewing my account.

Awful business practice. Buyer beware. I just heard from my attorney on the final offer from Zoom info. This is Monday so I have to use my payroll and rent to pay them off. I will be very happy if I can keep anyone from going through this with this company. Do your research and use someone else. Since my last review I have hired an attorney to try and settle my account with Zoominfo.

They will not just cancel the contract so they sent a collection agency after me. They do not discuss that you cannot cancel the program if you are not satisfied and they do not tell you about needing 60 days’ notice if you are not going to renew. If you miss the 60 day window, they auto-renew you and you cannot get out of it. Through my attorney, we made a reasonable offer to settle since I’ve already paid a quarter of the contract and I haven’t used my credits 7 months, but they rejected it.

They don’t care about being in a pandemic and I would have to borrow money to pay this off. Look at their competitors that are less expensive and may offer a month-to-month service rather than being locked in for a full year with no way out. They are very deceptive. My new salesperson wanted this service. It was expensive but I figured the money it would generate would pay for it.

I used it for one quarter but it was not generating enough business and during the pandemic, I just could not afford it. I stopped using it and told customer service I needed to cancel it. I had to pay or be turned over to collection, so in 2 days I will start getting collection calls and my credit will most likely be ruined. Do not use them.

They used our company info and make up information. The owners name listed is a lies. Employees and revenue all lies. Total fraud – no respect for privacyThey posted wrong information about me without my permission. I submitted request to remove my information multiple time. They posted wrong information about me without my permission.

I submitted request to remove my information multiple time- Terrible hijacking of information. ZoomInfo delivers the most accurate B2B contact data and B2B contact lists to fuel your business initiatives. Jobs Recruiting Share Share on Facebook. Share on Twitter. Add a note optional – e. Write a Review Ask a Question. Ratings On Other Platforms Trustpilot.

Corporate Values. Overview ZoomInfo has a consumer rating of 1 star from 61 reviews indicating that most customers are generally dissatisfied with their purchases.

Top Critical Review. Rating 5 stars 0. Other Verified purchase. Verified site experience. Contains image or video. English only. Lynn P. Comment Thank you Share Helpful 0. Paulina S. Verified purchase. Comments 1 Thank you Share Helpful 2. Elizabeth B. Comment Thank you Share Helpful 3. Briana C. Melissa W. Edward D.

Marietta M. Run for your life! Tip for consumers: scam and liars Products used: they did not have all that they promised to have. Nina C. Dan B. Philip R. Comment Thank you Share Helpful 1. Charles C. Comment Thank you Share Helpful Tim W. Michael S. Tip for consumers: Report to the FTC.

 

ZoomInfo Reviews & Ratings | | Software Advice

 
Commentaires: I am using ZoomInfo for last 5 years from previous company and also using in my present company. It has great experience to use Intent, Scoops. Zoominfo always has the contacts that I need. Great data and always gets me connected to the right people. If you can’t find the person you are looking for they. ZoomInfo allows endless, accurate, quality prospecting for the sales process. It is frequently updated, kept sharp, and easy to use. I like the additional.